Terms and Conditions

Delivery and Postage

The cost of postage is included in the price of our products. There is no additional charge for postage to any UK-based address. 

Postage

Once you've placed your order we will dispatch your goods via Royal Mail 2nd Class Delivery the next working day. Under normal circumstances, your goods should reach you within 3 - 5 working days.

International Deliveries

If you wish to make an order for international delivery, please email info@lendwithcare.org with your delivery address and details of your order. There may be an additional cost for postage, which will vary dependent upon weight and destination. We will be happy to provide you with a quote before confirming your order.

Your 'cooling off' Period

In the unlikely event that you have a change of heart once you have made your purchase, you are entitled to a 7-day 'cooling off' period. This means that you can cancel your order from the moment you place it, up to 7 working days from when you receive your goods. We will happily return or exchange your goods within this timescale, provided they are in their original condition i.e. unopened, unused and unsullied. If we are not able to offer a suitable product for exchange, you will be offered a full refund.

Refunds will be made to the card/account from which payment was taken, upon our receipt of the returned product.

You will need to notify us in writing by email to info@lendwithcare.org providing your order number, item description and reason for return. You must then mail the item back to us. As the customer, you do have to pay the postage in this situation. We do not accept responsibility for any post that goes missing. If you are at all concerned we recommend using First Class Recorded Delivery.

Return of Damaged/Faulty Goods

If an item is damaged or faulty, you will be offered a full refund or exchange. If we are not able to offer a suitable product for exchange, you will be offered a full refund.

You will need to notify us in writing by email to info@lendwithcare.org providing your order number, item description and reason for return. You must then mail the item back to us using First Class Recorded Delivery. We will reimburse the postage costs to you, the customer.

Refunds will be made to the card/account from which payment was taken, upon our receipt of the returned product.

Please send all returns to:

Lendwithcare
CARE International UK
9th Floor, 89 Albert Embankment
London
SE1 7TP

Non Delivered Goods

Please ensure that delivery information is 100% accurate as we cannot be held responsible for a delay in delivery of goods for this reason. As the customer, you will be required to pay for goods to be re-delivered should they be returned to us due to an incorrect address.


Terms & Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Lendwithcare website terms and conditions, govern Lendwithcare's relationship with you in relation to this website.

The term 'Lendwithcare' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We conform with the Sales of Goods Act in that we endeavour to give honest and full descriptions of all of our products, provide goods of satisfactory quality and ensure they are fit for purpose. Please be aware that due to the nature of the web and our products, slight variations may occur. Prices are as shown and payment is due at point of transaction.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, shall be acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.


Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Lendwithcare and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Through this website you are able to link to other websites which are not under the control of Lendwithcare. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Lendwithcare takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.